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Quality Management
1. Describe the four tiers of quality documentation.
2. Determine which element of ISO 9001 is referenced in each of
the following situations”
(a) An audit found that no supplier reviews were being performed.
(b) There were no inspection records.
(c) During an audit, it was found that a punch press operator had
not received the technical instructions necessary for running the punch press.
(d) During an audit, it was discovered that no manager had been
given the responsibility of ensuring that the quality system was being
maintained.
3. Describe how a two party audit system works.
4. Select members of a quality by design team for the
development and production of two or more of the following products. If
possible, the team should be limited to ten members of different disciplines.
(a) Ballpoint pen (b) Car windshield sunscreen (c) Manual
can opener
(d) Computer keyboard (e) Clothes iron
5. Design a check-sheet for the maintenance of a piece of
equipment such as a gas furnace, laboratory scale, or typewriter. Give the
flow-diagram for the manufacture of the same.
6. Identify the appropriate level of risk for the following
items and justify your answer.
(a) Space Shuttle (b) X-ray machine (c) Camera (d) Canned
soup (e) Pencil
(f) Computer keyboard (g) Chair
(h) Running shoe (i) Automobile
(j) Fresh vegetables (k) Child’s toy (l)
Golf club (m) Baby food
(n) Restaurant food
7. Describe how benchmarking can be used to improve both
efficiency and effectiveness. Identify and explain three main types of
benchmarking. In what circumstances would each type be most appropriate
8. What difficulties are typically encountered when
benchmarking direct competitors? Describe the ways employed to work around
these problems.
9. Write a comprehensive note on at least five different types
of metrics. What is the significance of the different metrics used in daily
work routine in an airport? Critically analyze the dependence of aviation
systems on metrics. Cite two examples to support your analysis
10. Using the Internet or other sources, find examples of the
role computers play in each of the six quality functions. As an auditor how
will you assess a website?
Warehouse
& Inventory Management
1.
Discuss a few steps that can be adopted to
control WIP
2.
What is
recycling? What benefits will it give to an organization?
3.
MRP just
prepares the shopping lists. It does not do the shopping or cook the dinner’.
Comment
4.
What is
JIT? How does it eliminate inventory? What are the advantages of implementing
JIT?
5.
What is
forecasting? Why is it done and what are its uses? List some considerations
that should be taken into account while forecasting
6.
What is the purpose of safety stock?
How will the use of safety stock affect the EOQ? How will the safety stock
affect the total annual carrying cost of the material?
7.
‘Group Technology as
applied to a operations system is a human relations technology.’ Would you agree
with this statement? Discuss
8.
Should cost be the
primary criterion in operations planning? Explain.
9.
What role for
production and operations management do you foresee in another 15-20 years time
in India?
10.
In your Opinion, where
is India on the trajectory of the changing Warehouse management function?
Discuss
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09901366442 – 09902787224
6. A)
Write short notes on 80G.
B)
Bring out various deductions available from GTI while calculating
taxable income.
7. A)
Explain the tax rates applicable to
i) An ordinary individual ii) A
women below 65 years of age.
iii) A
senior citizen above 65 years of age.
B)
Explain the rules regarding calculation of remuneration while working
out firms income.
8. A)
Briefly discuss set-off and carry-forward of losses.
B) Write short notes on clubbing of income.
9. A)
Discuss the concept “Tax Planning”. B) Discuss
“E-filing”.
10. A)
Discuss the nature of offence and punishments.
B)
Discuss about Advance Tax and Tax Deducted at Source.
ARAVIND
09901366442 – 09902787224
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