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MBA - EMBA - BMS - GDM - MIS - MIB
DMS - DBM - PGDM - BBM – DBA – PGDM
ARAVIND
09901366442 – 09902787224
Hospital
Administration & Planning
1. Explain the importance of office
management in a hospital.
2. What are the procedures used for
registration of patients in a community hospital?
3. Explain organization charts and its
significance in a hospital.
4. State the importance of medical records
to various users.
5. Explain control of furniture’s as
applicable to hospitals.
6. What is the need for human relations in
healthcare administration?
7. Explain the employee welfare measures
useful in hospital management.
8. What is the need for a hospital
manager? Describe essential qualities that a good hospital manager must
exhibit.
9. Discuss material purchase in hospitals
and associated correspondences in detail.
10. Explain the significance of filing of
records and its essentials. What are the equipments that may be employed for
filing purposes?
11. Compare Breakdowns and Preventive
Maintenance of hospital equipments.
12. Discuss various office management
principles as applied in a hospital.
13. Explain different types of medical forms
and its management for patient care.
Hospital Administration
1. Outline the reasons as to why hospital
administration can only be taught by doctors. Present a counter analysis to
oppose this point of view.
2. On what fronts do various institutions
compromise while designing hospital administration courses? What are the steps
you may take to ensure a wholesome teaching for the hospital administration
course?
3. What do you mean by Hospital? Focus on
the significance of the role played by a Hospital Administrator in a Hospital.
1.
Discuss in detail the difference in Private Hospital and Government Hospital
from the aspects of
a.
Functioning
b.
MIS Maintenance
c.
Purview of Consumer Act
d.
Speed of Service
e.
Accountability towards the patient.
2.
What are the types of hospitals? Critically examine the present National Health
Policy and its impact on the private healthcare industry in India.
1. What are the issues that influence a
Doctor’s decision in accepting/rejecting any MLC and treating the patient?
2. “The psychological variables
considerably influence the behavioral profile.” Discuss this statement in the
context of above article.
3. Departmental relationships influence
patient care. Outline the departmental relationship issues and discuss related
dimensions such as conflict, insensitiveness, support of management, fear etc.
4. Discuss the process of selection and
post selection processes to be followed by a hospital manager in selecting
quality people.
1.
Training and development is a marriage between medical training and service
training. Comment
on this statement and critically analyze it.
2.
Identify the challenges faced in running a hospital while maintaining the
motivation level and
competitiveness of the staff.
3.
What are the different training methods employed by different hospitals. How
does performance
audit contribute to assessment of a
training programme?
1. What do you mean by Hospital Financing?
What do you mean by break – even analysis?
2. Explain the meaning of Project
Planning.
3. Discuss the different considerations to
be given due weight age while preparing feasibility
report of a project.
HOSPITALITY MANAGEMENT
- If
you owned a travel agency, what would your reaction to the reduced
commission cap be?
- What
options would you consider?
- Why
is it considered so desirable to develop public and private amenity
features on the waterfront and preserve public access to the waterfront
and water views in urban area? From the residents’ standpoint? From the
standpoint of developing successful tourism?
- What
approach can San Diego take in properly developing its downtown waterfront
area both to achieve economic development objectives and to preserve
access to and along the waterfront and views of the adjacent bay?
- If
the choice of development of a particular waterfront site lies between
developing the site for a high-rise hotel, for which there is proven
market demand, or a waterfront public park for use by both residents and
tourists, which do you think is the best use of the site? What approaches
could be applied to achieve both objectives?
- What
would you do in the Brown’s situation? Should they sign a franchise
agreement or not? Make assumptions, if needed.
- What
terms and conditions of a franchise agreement would be acceptable to you,
or to the Browns?
- What
additional information would you, or the Browns, need to know?
- Is
it appropriate to have the manager finish the check-out? Or, should the
front desk agent just take the heat?
- Would
you have handled the situation in the same manner?
- What
would you have done differently?
- What
should Stephen do to maintain standards and ensure that all the guest
rooms are serviced?
- If
you were in the same situation, what would you do?
HOTEL
MANAGEMENT
1. What other ways could have been used by the
business owner to give this employee an extra chance?
2. Is the nose ring truly a problem? If so, why?
3. Could you legally deny employment to a person
with a nose ring?
1. Before the development of more effective
ICT-based tools, why was it difficult for hotels to schedule labor effectively?
2. In a Housekeeping department, what elements
have to be considered when looking at hourly productivity?
3. With what other hotel ICT could labor
scheduling systems, such as Eproductive Scheduling, be integrated? Review some
Internet hospitality web-sites such as www.WiredHotelier.com and www.HotelResource.com
to help you formulate your answer, giving examples of some specific ICT
products.
1. Identify and describe four short-term
operational strategies Ken should implement immediately at the Rainbow Golf
Resort.
2. What human resources and training initiatives
should Ken implement at the Rainbow Golf Resort?
3. Which form of top-down communication would be
most suitable for the Rainbow Golf Resort to achieve its objectives?
Assume
you are Bob Jackson, the general manager of this operation.
1. Examine the guest count projections and
compare it to the normal Friday lunch employee and management schedule.
a. Do you have enough labor scheduled to
properly serve the number of guests?
b. How would you alter the schedule to ensure
that you can offer proper service? (Be specific as to how many employees you
would add per position and explain your reasoning.)
c. Is there anything else that you should do
with respect to the employees to make sure that the reservation is successful
for the operation?
2. Examine the likely food preferences of
different customer groups that the operation would serve for lunch.
i) What types of foods offered by Buffet, Inc.,
would the typical lunch guest prefer? (Be specific.)
ii) What type of foods offered by Buffet, Inc.,
would the reservation guest prefer? (Be specific.)
iii) Are there any changes you would make to the
food being offered and, if so, what and how would you do it? (Be specific.)
3. The reservation guests are going to pay
individually as they come in. is this good or would it be better for them to
prepay? Explain your answer taking into account the impact the payment could
have on guest flow and FOH and BOH operation.
1. What occupancy level would you assume for a
100- to 150-room hotel, and during what seasons, based on general occupancy
information for New York and general occupancy levels nationally?
2. Propose some additional (logical) actions the
town could possibly take to increase the visitor demand for this property?
3. Given the inexact information in the case,
what would be a reasonable assumption to make regarding room nights from the
Fort’s expanded (year-round) operations and from International Paper’s
business?
ARAVIND
09901366442 – 09902787224
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